To ensure the safety of our customers and staff, we have implemented physical distancing measures in our branches. This includes limiting the number of customers in the branch, which may result in longer wait times.
We have designated the first hour of operation for serving seniors and other vulnerable populations who require urgent in-person banking services. In Quebec, we are providing enhanced support for physical distancing during regular branch hours for these customers.
We kindly request that you only visit the branch if you need in-person assistance. If you are experiencing symptoms of COVID-19, have been advised to self-isolate due to exposure to COVID-19, or have recently traveled, we ask that you do not visit the branch.
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