Akendi is a firm that specializes in customer research, user experience architecture, and product strategy. We are dedicated to creating intentional experiences across various platforms, including digital and physical products, mobile, web, and in-person interactions.
Through in-depth insights into customer and user behavior, we combine this knowledge with experience design to meet the goals of organizations, customers, and users. The result is intentional product and service experiences that engage users and provide exceptional customer experiences.
Our expertise spans various industries, including technology, mobility, government, health, and non-profit. Our team holds academic designations in fields such as Human-Computer Interaction, Fine Arts, Human Factors, Cognitive Psychology, Information Science, Physical Product Design, and Digital Product Design.
Akendi has locations in Boston, MA, Toronto, Ottawa, Canada, and London, UK.
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